Data Breaches: What to Do

Your information has almost certainly been exposed in at least one data breach, from an employer, health system, store or app. A breach notice doesn’t mean you’ll be a victim, but it’s time to take a few protective steps.

First, figure out what was exposed

ExposedWhat to do
PasswordChange it, and anywhere else you used the same one. Turn on two-factor authentication.
Credit or debit cardWatch statements; ask the bank for a new card if you see anything odd.
Bank account numberWatch the account; talk to your bank about extra protection.
Social Security numberFreeze your credit; consider an IRS Identity Protection PIN.
Health informationReview insurance statements for care you didn’t get.
Email and phoneExpect more phishing and scam calls.

Steps that help after any breach

Watch for breach-themed scams. Criminals send fake breach notices, “refund” offers and calls pretending to be the company. Go directly to the company’s website or call the number on your statement; don’t use links or numbers from unexpected messages. See Phishing Emails.

If your identity is misused

Go to IdentityTheft.gov to report it and get a personal recovery plan. See Identity Theft.

Standards & references

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