USB & Public Charging Safety

A free charging station at an airport, hotel or cafe is tempting when your battery is low. But a USB port can carry data as well as power, and a modified port or cable could try to install malware or steal data. Unknown USB drives and cables are also a risk. The real-world threat is smaller than the headlines, but easy habits remove it.

What the risk is

Charging safely away from home

Unknown USB drives and devices

What to do if you think a port or device was malicious

  1. Unplug it and disconnect the device from Wi-Fi and mobile data.
  2. Update the phone and run a security scan. On an iPhone, check for unknown profiles or apps. On Android, check for new apps and accessibility or administrator permissions. See App Permissions and Malware & Antivirus.
  3. Change passwords from a different, clean device, starting with email, banking and work accounts, and turn on two-factor authentication. See Hacked Accounts.
  4. Reset the device to factory settings if it behaves strangely and you can’t find the problem, restoring from a clean backup.
  5. Tell IT or your employer if it involved a work device. Report scams and tampering to the venue and the authorities.

Workplace and travel tips

Charging safety checklist

Standards & references

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